Refund Policy

Eligibility for Returns and Refunds

Returns and refund requests can be made within 7 days of receiving your order. To qualify, items must be in their original condition—unused, unopened, and with all packaging and tags intact. Certain items, such as perishable goods, personal hygiene products, and customized orders, may not be eligible for return due to safety and quality reasons.

How to Request a Refund

• Contact us within 7 days of delivery, providing your order number and a brief reason for your return.
• Our team will guide you through the next steps, including instructions on how to return the item if necessary.
• For faulty or incorrect items, please include a clear photo so we can resolve the issue quickly.

Processing Your Refund

• Once we receive and inspect your returned item, we will notify you by email or phone regarding the status of your refund.
• If your return is approved, your refund will be processed promptly using your original payment method, unless otherwise arranged.
• Shipping fees are non-refundable except in cases of error or defective products.

Exchanges

If you received the wrong product or a defective item, we are happy to offer a replacement or exchange. Please contact us immediately so we can provide a solution.

Questions or Assistance

Our team is dedicated to making things right. If you have any questions about your order, need help with a return, or would like more information about our refund policy, please reach out:

Last updated: September 28, 2025